Safe & Responsible Betting

Responsible Gaming on zoya game — Stay Safe, Stay Entertained

Betting is entertainment only. zoya game helps you stay within your limits and play safely at all times.

18+ Age Restriction
24/7 Support
100% Voluntary Limit Setting
Instant Self-Exclusion

The Core Pillars of Responsible Gambling

How zoya game keeps your betting experience safe

Set Deposit Limit

Set your own daily, weekly, or monthly deposit limits. Once set, they take effect immediately.

Time Control

Set a limit on how long you play. Once your session time is up, the platform will remind you to take a break.

Cooling-Off Period

Need a short break? Set a cooling-off period anywhere from 24 hours to 30 days, at any time.

Self-Exclusion

If you need an extended break, self-exclusion is the way to go. Lock your account for anywhere from 6 months to 5 years.

Loss Limit

Once you exceed a set loss amount, your session will automatically end — keeping your budget protected.

Help & Support

If things feel out of hand, our 24/7 support team is always here. Get help confidentially.

What is responsible gambling and why does it matter?

At zoya game, we believe betting is entertainment — not a career or a source of income. Responsible gambling means enjoying yourself within your means and your limits. When betting starts causing stress or problems, that's a clear sign something needs to change.

Online betting is a growing space in Bangladesh, and zoya game has built a complete responsible gambling framework with those players in mind. Here, you're in control — how much you play, how much time you spend, and when you stop.

Always remember: chasing losses by placing bigger bets is the first sign of addiction. zoya game gives you every tool you need to avoid falling into that trap.

Things to keep in mind before you bet

  • Only bet with money you can afford to lose without it affecting your family.
  • No one can guarantee a win — outcomes are always uncertain.
  • Never place bets when you're emotional or under the influence of alcohol.
  • Never think of betting as a way to pay off debts.
  • Set a daily limit on how long you play.
  • Spending time with family and friends matters more than betting.

All responsible gambling tools on zoya game are completely free. Using them isn't a sign of weakness — it's a sign of smart decision-making.

How to set your limits

After logging in to your zoya game account, go to the settings menu and look for the "Responsible Gambling" option. From there, you can easily set your preferred limits. Lowering a limit takes effect immediately, but requests to increase a limit take 72 hours to process — this is intentional, to prevent impulsive decisions in the heat of the moment.

You can set multiple limits at the same time — for example, a daily deposit limit alongside a weekly loss limit. zoya game's system automatically enforces whichever limit is the most restrictive.

How self-exclusion works

If you feel you need an extended break, self-exclusion is the most effective step. Once activated:

  • You will not be able to log in to your account during the set exclusion period.
  • All marketing emails and SMS messages will be stopped.
  • Reactivating your account before the exclusion period ends is not possible.
  • Your existing balance will remain safe and secure.

To activate self-exclusion, email support@zoyagame.net or apply directly through your account settings.

Do not attempt to open a new account during self-exclusion. This is a breach of terms and ultimately harms you.

Family Protection & Parental Controls

If someone in your family is struggling with online gaming or betting addiction, help is available. Our support team is always ready to assist family members too. You can also submit a self-exclusion request on someone else's behalf as a third party.

If there are children or teenagers at home, make sure auto-login is disabled on any device with your zoya game account and that your password is kept secure. Under no circumstances should anyone under 18 be allowed to access this platform.

Steps to Set Your Limits

1

Log in to your account

Log in to zoya game via the app or website using your username and password.

2

Go to the profile menu

Tap the profile icon in the top right, then select "Account Settings".

3

Open the "Responsible Gaming" option

Scroll down in the settings menu to find the "Responsible Gaming" section.

4

Choose your preferred limit

Set a deposit limit, loss limit, time limit, or cooling-off period — whatever you need.

5

Confirm

Save your changes. Reductions take effect immediately; increases require a 72-hour waiting period.

Recognize the signs of problem betting

Be alert if you notice any of the following signs in yourself

Chasing losses by placing more and more bets.
Hiding your betting from family or friends.
Feeling restless or irritable when you're unable to play.
Taking out loans or dipping into essential funds to cover your bets.
Playing for hours on end and unable to stop.
Neglecting work, family, or your social life.
Losing sleep, betting late into the night.
Even after winning, you keep betting more instead of stopping.

If you notice more than three of these signs in yourself, take a break immediately and seek help. That takes courage — it's not a weakness.

Check yourself

Answer honestly — your results are only for you

Has any of the following happened to you in the past month?

You're doing well. Your betting appears to be under control. Even so, always play within your limits and keep an eye on your habits.

Stay alert. Some warning signs are showing. Set a deposit limit and consider taking a break for a few days.

Seek help. Your betting is showing signs of a problem. Please consider self-exclusion and reach out to us at support@zoyagame.net.

Zoya game safety tools

1

Deposit Limit

Set daily, weekly, and monthly deposit limits. Once set, no deposits above the limit will be accepted.

2

Loss Limit

Betting will automatically stop once you hit a set loss amount, protecting you from large losses in a single day.

3

Session Time Limit

Set how long you want to play in one session. You will be automatically logged out when the time is up.

4

Reality Check

You'll receive regular pop-up notifications during your session, keeping you informed of how long you've been playing and how much you've spent.

5

Cooling-Off Period

For a short-term break, choose any duration between 24 hours and 30 days.

6

Self-Exclusion

Lock your account for anywhere from 6 months to 5 years for a long-term break.

FAQs

No, it's entirely optional. That said, we strongly encourage all users to set at least one deposit limit — it helps you avoid unexpectedly large spending.

No. Your account is fully locked during self-exclusion and cannot be reactivated until the period ends. This is by design.

Absolutely not. zoya game is strictly for users aged 18 and above. Age is verified at registration and confirmed through the KYC process. Any account found to belong to a minor is closed immediately.

Reach out to the zoya game support team at support@zoyagame.net. Our team will help you take the right steps. You can also talk to a trusted family member or friend.

Yes, lowering your limit takes effect immediately. However, requests to increase a limit take effect after 72 hours. This delay is in place to prevent overspending in impulsive moments.

Quick help

  • support@zoyagame.net
  • 24/7 Support
  • Confidential support
Set your limits Create a New Account

Our Commitment to Safe Play

  • I will play for entertainment only
  • I will not chase losses with more bets
  • I will not spend beyond my budget
  • I'll seek help if I need it
  • I won't play unless I'm 18+

Start playing responsibly

Sign up on zoya game and set your limits from day one. Safer betting, more fun.

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