Data Protection & Privacy

Zoya game Privacy Policy — Your Information Is Safe With Us

Learn exactly how your personal information is collected, used, and kept safe — clearly and transparently.

Last updated: January 2026

How We Protect Your Privacy

Your data stays fully protected at zoya game — six core commitments

SSL Encryption

Every transaction and login is protected with 256-bit SSL encryption, making it completely impossible for any third party to access.

Your Data Is Never Sold

Zoya game never sells or rents your personal information to third parties. Your data belongs to you.

Two-Factor Authentication

Add an extra layer of verification when logging in and making withdrawals — so no one else can access your account.

Secure Data Storage

All data is stored on encrypted servers, with regular security audits and backups in place.

Your Control

You have the right to view, correct, or delete your own information at any time — simply submit a request whenever you need to.

Marketing Opt-Out

You can opt out of promotional emails or SMS at any time. We respect your preferences.

1 Introduction

Zoya game (referred to as "we", "us", or "the platform") takes your privacy seriously. This Privacy Policy clearly explains what information we collect when you use our website or mobile app, how we use it, and how we keep it secure.

By creating an account or using the zoya game platform, you confirm that you have read and agreed to this Privacy Policy. This policy governs our Terms & Conditionsan integral part of.

This Privacy Policy has been prepared in compliance with applicable data protection laws and regulations in Bangladesh. We respect your trust.

We understand that people have a lot of questions about sharing personal information on online platforms. This page is here to answer those questions honestly. If you have any concerns, feel free to reach out to our support team at any time.

2 What Information We Collect

Zoya game collects your information in several ways. The details are outlined below:

Information Provided Directly

Information you provide during registration, transactions, or when contacting support:

Data type When It Is Collected Required?
Full Name At the time of registration Yes
Mobile Number At the time of registration Yes
Email Address At the time of registration Optional
Date of Birth At the time of registration Yes
Identity Document Details During KYC Verification Yes for withdrawals
Payment Information During Deposit/Withdrawal Yes

Automatically Collected Information

Information collected automatically while you use the platform:

  • Device type, operating system, and browser information.
  • IP address and approximate location.
  • Logs of which pages you visited on the platform and how long you spent on them.
  • Betting history and transaction records.
  • Cookies & session data.

We only collect information that is necessary to provide our services. Requesting unnecessary data goes against our policy.

3 How Your Information Is Used

Zoya game uses your information solely for the following purposes:

  • Account Management: To create, verify, and keep your account secure.
  • Transaction Processing: To process deposits and withdrawals securely.
  • Customer support: To handle your inquiries and resolve any complaints.
  • Security Assurance: To prevent fraud and unauthorized access.
  • Legal Obligation: When required by government directive or legal necessity.
  • Service Improvement: Analytics to improve your experience on the platform.
  • Promotional Communications: Only to send you offers and updates with your consent.

Your data is never sold to third parties for advertising or profit.

4 Data Sharing Policy

Zoya game follows a strict data-sharing policy. Your information is not shared with anyone except in the limited circumstances outlined below:

Who Your Information May Be Shared With

  • Payment Processors: Payment providers such as bKash, Nagad, and Rocket receive limited information solely to process transactions.
  • KYC Verification Services: Authorized third parties for identity verification.
  • Government authorities: When required by court order or legal obligation.
  • Security partners: Fraud detection and cybersecurity service providers.

In all such cases, only the minimum necessary information is shared, and all parties are bound by strict confidentiality agreements.

All of our third-party partners are contractually obligated to uphold zoya game's privacy standards.

5 Cookies & Tracking Technologies

Zoya game uses cookies on its website and app. Cookies are small text files stored on your device that help enhance your experience.

Types of Cookies We Use

  • Essential Cookies: Essential for login sessions and platform security. Disabling these will prevent the platform from functioning properly.
  • Functional Cookies: To remember your preferences such as language and theme.
  • Analytics Cookies: To understand how the platform is being used.

Cookies can be managed or cleared through your browser settings. However, disabling essential cookies will prevent you from logging into your account.

6 Data Retention Period

Zoya game does not retain your data longer than necessary. Our general policy is:

  • Account information is retained for as long as your account remains active.
  • Even after account closure, certain information may be retained for up to 5 years due to legal obligations.
  • Transaction records are retained for a specified period in accordance with financial regulations.
  • Marketing data is deleted as soon as you opt out.

Once the retention period ends, your data is permanently and securely deleted — it is not kept in any backup or archive.

7 Your Rights

You have full control over your personal data on zoya game. You may exercise the following rights at any time:

Right to Access

You can request to see what information we hold about you.

Right to Rectification

You may request corrections to any inaccurate or outdated information.

Right to Erasure

You may request that specific information be deleted.

Right to Restrict Processing

You can restrict how your data is used in certain cases.

Data Portability

You can download a copy of your own data at any time.

Right to Object

You may object to the use of your information for specific purposes.

To exercise these rights support@zoyagame.netEmail us at. We typically respond within 7 business days.

8 Children's Privacy

Zoya game strictly does not collect or store information from anyone under the age of 18. Age is verified at registration, and any account identified as belonging to a minor is immediately closed.

If you become aware that someone under 18 is using our platform, please notify us immediately.

9 Security Measures

Zoya game uses industry-standard technology to keep your data secure:

  • 256-bit SSL/TLS encryption — on all data transfers.
  • Encrypted database — for all stored information.
  • Firewall and intrusion detection systems.
  • Regular third-party security audits.
  • Restricted staff data access — only those who need it.
  • Automatic alerts for suspicious activity.

Please note that no system on the internet is 100% secure. Keep your password strong and never share it with anyone.

10 Privacy Policy Updates

Zoya game may update this Privacy Policy from time to time. For any significant changes:

  • Registered members will be notified via email or SMS.
  • The date of any update will be published at the top of this page.
  • At least 7 days' notice will be given before any significant changes take effect.

Continued use of the platform after any changes will be considered your acceptance of the updated policy.

11 Contact Us

For any questions, complaints, or requests to exercise your rights regarding this Privacy Policy, please get in touch with us:

  • Email: support@zoyagame.net
  • Response Time: Typically within 7 business days.

We take every privacy-related request seriously. Earning and maintaining your trust is our commitment.

Play with peace of mind — your information is safe with us

Your privacy and security are guaranteed at zoya game. Register now and join Bangladesh's most trusted betting platform.

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